Contact & Editorial Office

BijliWise is an independent regulatory research and consumer tariff analytics platform. We welcome factual corrections to DISCOM tariff schedules, SERC order citations, and general feedback from consumers and energy researchers.

Editorial & Tariff Inquiries

editorial@bijliwise.in

For tariff order citations, SERC schedule amendments, methodology queries, and factual rate verification.

General Inquiries & Support

contact@bijliwise.in

For user experience feedback, general platform assistance, partnerships, and website inquiries.

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Response Turnaround Time

Incoming inquiries and tariff feedback are reviewed and responded to typically within 2 business days (Monday through Friday, 9:30 AM – 6:00 PM IST, excluding public holidays).

⚠️Important Statutory Notice for Electricity Consumers

BijliWise is NOT an electricity distribution company (DISCOM) or a government utility. We are an independent educational and analytical platform. We cannot process official electricity bill payments, rectify physical meter faults, dispatch line technicians, or restore power during local outages.

📞 Statutory Power Helpline: For immediate power supply interruptions, electrical hazard reports, or formal billing disputes with your utility, dial 1912 (unified toll-free national electricity helpline) or submit your dispute directly to your DISCOM’s Consumer Grievance Redressal Forum (CGRF) and the state Electricity Ombudsman.

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Use the secure form below to report a tariff rate discrepancy, suggest a new utility feature, or share feedback on our calculation engines.